The healthcare identifiers (HI) service is a national system used to uniquely identify healthcare providers and individuals. They help to ensure individuals and providers have confidence the right information is associated with the correct individual and reduce the risk of harm caused by poor medical records management.
There are 3 different types of Healthcare Identifiers, as listed below:
Individual Healthcare Identifier (IHI)
This is for individuals receiving healthcare services. The system automatically assigns an IHI to individuals registered with Medicare or the Department of Veterans’ Affairs. All other individuals can apply directly to the HI Service for an IHI. Individuals do not need to be aware of their IHI number as your Healthcare Provider will access this number through the HI database.
Healthcare Provider Identifier – Individual (HPI-I)
A HPI-I is for individual healthcare providers, such as General Practitioners, Allied Health Professionals, Nurses, Dentists and Pharmacists. If you are providing patient care as part of your role, you will be required to have a HPI-I.
Healthcare Provider Identifier – Organisation (HPI-O)
A HPI-O is for organisations delivering healthcare, such as general practices and hospitals. A practice with 1 or more healthcare professionals will be eligible to receive a HPI-O number. Any practices will need to apply to HI to register for a HPI-O number.
The IHI and HPI-I will always be the same and will not be updated regardless of where you are working. The HPI-O will be specific to the practice and this number will not change unless the practice moves.
After you have received your initial AHPRA Registration, your Case Officer will issue you with a HPI-I. If your health profession is not covered by AHPRA, you will be required to register for a HPI-I with the HI service directly.
Once you have received your HPI-I you are able to start using it straight away.
The Healthcare Provider Directory is a listing of HIP-Is and HPI-Os and can be used to search for contact details and speciality details and their Healthcare Provider Identifiers. This can be helpful when sending secure messages, referrals, discharge summaries and patient test requests.
Healthcare providers are able to access the HI Service through Medicare’s Health Professional Online Service (HPOS) and Business to Business (B2B) web interface. You will be able to manage and update information associated with your healthcare identifiers through these platforms.
Software developed to access the HI Service is assessed to ensure it is up to standard. Appropriate software will help healthcare providers to ensure their system uses healthcare identifiers in a manner that supports clinical safety, privacy and information security.
You will need to apply directly with the HI service. You can find out more about applying for a HPI-I directly at this link: https://www.humanservices.gov.au/organisations/health-professionals/services/medicare/healthcare-identifiers-service-health-professionals/applying/apply
If you are looking for further guidance on Healthcare Identifiers or would like to ask further questions about the information mentioned, this is something our team can help you with. Contact us directly on firstname.lastname@example.org.
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People Medical Consulting are a team of professionals with a passion for guiding those specialising in the Medical industry to find their career pathway and settle into Australia. Working with both Australian trained and Overseas trained professionals, we have extensive experience in Recruitment of General Practitioners and Document Assistance for those requiring support with RACGP, AHPRA, 19AA and 19AB Medicare Exemptions.